We're a small family business and we source our inventory from several suppliers within the US and Asia. In order to keep our inventory affordable, fresh, and up to date, we have fulfillment centers in Asia and America that all of our products ship from.
Under normal circumstances, it takes 1-3 business days to process all orders and 10-14 days (excluding Sunday) to take delivery of your order. An email with tracking information will be emailed to you once your order is dispatched.
Shipping delays can occur for two reasons:
1. If an item is in high demand.
2. USPS delays - various reasons, which we have no control over.
Delayed Shipment Policy: If an item has not been delivered 7 business days after the estimated delivery date, we will offer either a re-shipment or full refund of your order. The customer's choice.
Please note that items ordered together may or may not be shipped out on the same day and may or may not arrive in the same packaging.
Rarely, items may be temporarily out-of-stock or back-ordered.